In the event of a disaster which would deem the Coatesville facility inoperable or uninhabitable, CTDI has a facility located within 30 minutes which has all necessary OLP and Video Network equipment such that it could begin processing Verizon STBs within a short period of time. Specifically for Verizon STB services CTDI employs a redundant Video Network System (headend). The primary OLP server is located off-site. All network equipment is located in limited access, environmentally controlled rooms with additional fire suppression. CTDI Coatesville is a secure card access building. The entire facility is covered by a sprinkler fire suppression system.
Verizon stb generator#
The Coatesville facility has a stand-by generator which provides 100% of the power needs of the facility. In an effort to reduce the exposure to Verizon STB services provided in Coatesville, CTDI utilizes a multitude of mitigation techniques. Name Paul Cardell Michael Parsons Tom Logan Title Vice President Engineering Risk Management Contact Numbers 61 / 61 61 / 48 61 / 21 In addition the following CTDI Corporate personnel would be involved in the disaster recovery process. Name Frank McCown Jeff Brice Mary Anne Duca Kevin Williamson Byron Shearer Tara Lehman Jim Humphrey 5.1.1 Title Branch Manager Program Manger Logistics Manager Inventory Manager Engineer Verizon On-Site Verizon Management Contact Numbers office/cell 61 / 48 61 / 61 61 / 61 61 / 48 61 / 48 61 / 71 90 / 73 The following personnel are deemed as prime should a disaster occur. The information in this document is business critical and proprietary to CTDI.ĭisaster – An event or occurrence which causes a major disruption or stoppage of business.
This document specifically applies to the systems, processes and personnel through which CTDI provides technical and logistical STB services to Verizon. This document is a statement of CTDI’s contingency planning for operational challenges, which may be posed by a disaster.
Any revisions to this contingency plan and the procedures contained within will be made as necessary under the direction of CTDI and Verizon prior to implementation. The Contingency Plan outlined in this document will be under constant review. It is necessary that disaster recovery be quick and efficient to maintain business processes and meet customer expectations for accurate and uninterrupted service delivery. (CTDI) Coatesville Branch, for STB services provided to Verizon. The purpose of this document is to provide the disaster recovery plan for Communications Test Design, Inc.
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